Last Updated: May 1, 2026
These Subscription Terms ("Subscription Terms") govern your purchase, use, and cancellation of recurring subscription services offered by Regenics Corp ("Regenics," "we," "us," or "our") and the affiliated medical practice, Regenics Medical Corp (the "Medical Group"). These Subscription Terms supplement and are part of the Regenics Terms & Conditions and Patient Agreement.
By enrolling in a Regenics subscription, you agree to these Subscription Terms.
Regenics offers two types of recurring subscriptions:
A subscription that provides access to provider support, the Regenics patient portal, ongoing care management, and the ability to purchase medications and supportive care products through Regenics. The Regenics Membership is offered in monthly, 3-month, 6-month, and 12-month terms, and is a non-medical service provided by Regenics Corp.
Recurring medication subscriptions for prescription products, including GLP-1 weight management protocols (Tirzepatide, Semaglutide) and supportive care products. Medication subscriptions are subject to provider approval and ongoing clinical eligibility, and prescriptions are issued by clinicians employed by or affiliated with the Medical Group.
You may have one or more active subscriptions at any time. Each subscription has its own price, billing cycle, and shipment schedule.
The current price of each subscription is disclosed at the time of enrollment and shown on your account. Subscription fees are charged in advance for each billing period.
You authorize Regenics to charge the payment method on file for all applicable subscription fees, taxes, and any other charges incurred in connection with your subscriptions. You are responsible for keeping your payment information current.
If a payment fails, we will retry the charge up to 3 times over 7 days. If we cannot successfully process payment, your subscription may be suspended or canceled, and you may lose access to subscription benefits, including provider support and medication shipments.
We may change subscription prices from time to time. If we increase the price of a subscription you are already enrolled in, we will notify you by email at least 14 days before the new price takes effect. The new price will apply to your next billing cycle after the notice period. If you do not agree to the new price, you may cancel your subscription before the new price takes effect.
Your Regenics subscription is a recurring subscription that automatically renews. You will be charged the then-current subscription fee at the beginning of each billing period until you cancel.
Your Regenics Membership and any active medication subscription will automatically renew at the end of each billing period at the then-current price unless you cancel before the next billing date. By enrolling, you authorize Regenics to charge your payment method on a recurring basis until you cancel.
The renewal frequency for each subscription is:
You will receive an email reminder before each medication shipment so you have the opportunity to delay, change, or cancel before the next charge.
Medication subscriptions are subject to ongoing clinical eligibility and provider approval. You acknowledge and agree that:
You may cancel any subscription at any time. To cancel, you may:
We comply with the FTC Click-to-Cancel Rule and applicable state automatic renewal laws. Cancellation must be at least as easy as enrollment.
To avoid being charged for the next billing period, you must cancel at least 24 hours before your next renewal date and before any check-in is initiated. If you cancel after the renewal has been processed, the cancellation will take effect at the end of the current billing period.
When you cancel:
We may cancel or suspend your subscription at any time for any reason, including:
Regenics Membership fees are non-refundable except where required by law.
All sales of prescription medication are final. Medications cannot be returned, exchanged, or refunded once shipped, except:
To request a refund for an error, contact support@regenics.com within 24 hours of receiving the order.
If a provider declines to prescribe medication after you have paid for a medication subscription, you will receive a full refund of the medication subscription fee. The Regenics Membership fee is non-refundable.
If you are a resident of a state with stricter consumer protection laws (such as California, where you have the right to cancel a subscription via the same medium used to enroll), you may have additional rights. Nothing in these Subscription Terms limits any rights you have under applicable state law.