REGENICS TERMS AND CONDITIONS 

Last Updated: 2/26/25 

Acceptance of Terms 

By using Regenics’ services, products, or website, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services. Regenics reserves the right to modify these Terms at any time, with updates becoming effective immediately upon posting. 

Your Relationship with Us 

Regenics provides access to prescription fulfillment services through third-party pharmacies and laboratory services. Regenics does not control or interfere with the practice of medicine by licensed providers and does not establish a doctor-patient relationship. The healthcare providers engaged through the Service operate independently and bear full responsibility for the care they provide. Regenics is not responsible for medical outcomes, misdiagnoses, or treatment plans implemented by these providers. 

Products and Medical Disclaimer 

Regenics offers compounded medications, supplements, and wellness products that may or may not be FDA-approved. Any statements regarding health benefits are not intended to diagnose, treat, cure, or prevent any disease. Customers must consult a licensed healthcare professional before using any Regenics products. Regenics is not responsible for adverse reactions, misuse, or unintended effects from its products. By purchasing from Regenics, you assume full responsibility for use. Regenics does not guarantee any particular results from the use of its products or services. 

Third-Party Vendors (Pharmacies, Labs, and Affiliates) 

Regenics partners with third-party pharmacies, laboratories, and supplement manufacturers to fulfill prescriptions and provide certain services. Regenics is not responsible for errors, defects, 

or service failures by third-party providers. Customers agree to hold Regenics harmless from any claim, liability, or legal action arising from third-party services. Any disputes about product quality, shipping delays, or prescription errors must be handled directly with the vendor. 

Regenics does not control, endorse, or take responsibility for any third-party claims or marketing materials. 

State-Specific Compliance for Telehealth & Prescriptions 

Regenics operates in compliance with state and federal laws. However, some treatments and prescriptions may not be available in certain jurisdictions. Customers are responsible for ensuring their state allows telehealth and compounding pharmacy prescriptions before purchasing. Regenics reserves the right to deny services in states where legal or regulatory restrictions apply. 

Refund Policy & Chargeback Protection 

All sales are final. Regenics does not offer refunds on consultations, prescriptions, or wellness products. Chargebacks and disputes must be resolved through Regenics’ internal dispute resolution process before any bank or credit card claims. If a customer files a chargeback without first contacting Regenics, Regenics reserves the right to pursue legal action to recover funds. Any fraudulent chargeback claims may result in legal consequences, including collection fees and reporting to credit agencies. 

Marketing & Advertising Disclaimer 

Regenics makes no claims that its products or services will result in specific health outcomes. 

Any testimonials, success stories, or before-and-after images displayed on Regenics’ website or marketing materials are not guarantees of results. Regenics is not liable for misinterpretation of its marketing messages. 

Influencer & Marketing Liability 

Regenics collaborates with influencers, affiliates, and brand ambassadors to promote its products. Regenics is not responsible for misleading claims made by third-party promoters. 

Influencers must comply with FTC disclosure guidelines and clearly state that they are receiving 

compensation for promoting Regenics. Any influencer who violates federal or state advertising laws is solely responsible for legal consequences. 

Age Restrictions 

Prescription medications and wellness products are only available to individuals aged 18 or older. Customers must confirm they are at least 18 years old before making a purchase. 

Regenics is not liable for underage purchases resulting from false age verification. Regenics does not knowingly collect or process personal data from individuals under the age of 18. 

Arbitration and Dispute Resolution 

All disputes must be resolved through binding arbitration, not in court. Customers waive their right to participate in class-action lawsuits against Regenics. Arbitration will take place in Los Angeles, California, or another agreed-upon jurisdiction. Customers agree that all claims against Regenics must be brought within one (1) year of the disputed transaction. 

Liability Limitation 

Regenics is not responsible for incidental, indirect, special, exemplary, or consequential damages, personal or bodily injury, emotional distress, wrongful death, loss of data, lost profits, or damages resulting from the use of the Service. Regenics shall be liable only to the extent of actual damages incurred, not exceeding U.S. $1,000. Customers agree that Regenics is not responsible for actions taken by third-party service providers, including pharmacies, labs, shipping carriers, and payment processors. 

Privacy Policy & Data Security 

Regenics follows HIPAA and state privacy laws to protect your medical information. You accept the risk that digital communication may not be 100% secure. Regenics does not share or sell customer data to third parties unless required by law or necessary for fulfilling orders. 

Customers acknowledge that Regenics may store and process their personal and medical data as required by law. 

SMS Communication

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Regenics Online LLC, you may receive messages related to the following:

-Conversations

-Appointment Reminders

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments, account status, and other reminders or clarification messages.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Regenics Online LLC., in the following ways:

-Verbally, during a conversation

-By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@regenics.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt-out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary

No Medical Emergency Services 

Regenics does not provide emergency medical care. Customers experiencing a medical emergency should call 911 or visit the nearest emergency room. Regenics is not responsible for customers using its services in place of seeking immediate in-person medical attention. 

Termination of Service 

Regenics reserves the right to terminate service access at any time without prior notice. 

Customers who violate terms of use may be restricted from future purchases or engagement with Regenics services. Regenics reserves the right to refuse service to any individual for any reason deemed appropriate, including suspected fraud or abuse. 

Intellectual Property Rights 

All content, branding, trademarks, and materials on Regenics’ website and marketing materials are the exclusive property of Regenics. Unauthorized use, reproduction, or distribution of Regenics’ intellectual property is strictly prohibited and may result in legal action. 

Governing Law 

These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Customers agree that any disputes not covered by arbitration must be brought in the courts of Los Angeles, California. 

Contact Information 

For any legal inquiries, contact Regenics at: 

Email: support@regenics.com 

Phone: 818-515-0091 

Final Disclaimer 

By purchasing or using Regenics’ services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Regenics reserves the right to modify these terms at any time.